Everything your agency needs, in one place.
Release notes, guides, the test environment, and a direct line to our support team — for Smart Squad agencies across Canada and the United States.
Resources
Contact support
Phone, ticket portal, email and in-app reporting — plus response targets by severity.
UAT TesterSign in
What it is, how a cycle works, and how to request credentials for your agency.
Suggest a feature
Tell us what would make Smart Squad work better for your agency.
Officer guides
Step-by-step help for everyday tasks. Your full user manual is already in the app, under Help.
CJIS compliance documentationOn request
For U.S. agencies. Our policy and procedure set, mapped to CJIS Security Policy v6.1 — provided on request.Developers
API reference and integration guidance for partners building against Smart Squad.
Administrator documentation
Setup, configuration and user administration for agency administrators.
Service statusSoon
Current service health and a history of past incidents.
Guides
Opens in ScribeHowOfficer guides
Everyday tasks in the officer app. The full user manual is also in the app itself, under Help.
- Basic navigationMenus, screens and getting around the app
- E-citation managementIssuing, amending and submitting tickets
- Note managementOfficer notes, attachments and disclosure
- Virtual interview managementRemote statements and interviews
- Form managementCompleting and submitting agency forms
Administrator documentation
For agency administrators. Integration and API material for partners is under Developers.
- System setup and configurationInitial setup and agency configuration
- System administrationUsers, roles and day-to-day administration
- Form templatesBuilding and maintaining agency form templates
What’s new
All release notes →
2.9.5
September 2026
Server 2.9.5.0 · Officer app 2.9.0.15
Previously in 2.9.4 — Smart Draft drawing on body-worn video, involved persons and call history in drafts, and a new mapping engine.